Change management
Collaboration
Planner productivity
S&OP/IBP
December 16, 2024

Frank Binder - Managing pharmaceutical supply chain planning: regulatory challenges and collaboration

In this episode, ⁠⁠Ben⁠⁠ and ⁠⁠Wim⁠⁠ are joined by ⁠Frank Binder⁠, a supply chain leader with extensive experience in global pharmaceutical companies such as Novartis, Celgene, and Santen. 

Frank shares his journey from a background in physical chemistry to leading complex supply chains, explaining the unique challenges of pharmaceutical planning, including regulatory constraints. 

He discusses the importance of collaboration in integrated business planning and the balance between centralization and regional flexibility. Frank also explores the evolving role of planners, emphasizing the need for analytical skills, adaptability, and strong communication.

Key topics covered include: 

  • Frank's career journey from physical chemistry to global supply chain leadership in pharmaceuticals 
  • Managing the complexities of pharmaceutical supply chains, including regulatory and SKU-specific requirements 
  • Importance of collaboration with commercial teams in demand and supply planning 
  • Redesigning Celgene’s European distribution network and its long-term success 
  • Centralizing key processes while allowing regional flexibility in supply chain planning 
  • Challenges in recruiting planners with a mix of analytical and interpersonal skills 
  • Developing leadership qualities, mentorship, and team empowerment strategies 
  • Role of financial metrics and integrated business planning in decision-making 
  • Importance of certifications like APICS CPIM for aspiring supply chain professionals 
  • Leveraging LinkedIn to share insights and experiences with the supply chain community

TIMESTAMPS: 

  • (0:39) – Frank’s career journey from physical chemistry to supply chain 
  • (2:22) – Unique challenges of pharmaceutical supply chains: regulation and complexity 
  • (3:28) – Importance of managing SKUs and regulatory requirements in planning 
  • (5:38) – Collaborating with commercial teams through integrated business planning 
  • (20:00) – Redesigning Celgene’s European distribution network 
  • (21:16) – Long-term success of the network redesign adopted by Bristol Myers 
  • (22:03) – Centralized vs. regional processes in global supply chains 
  • (26:01) – Recruiting for planning roles: finding the right mix of skills 
  • (30:02) – Frank’s mentorship experiences and leadership philosophy 
  • (34:33) – Advice for aspiring supply chain professionals: certifications and skills 

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